Audio Conferencing

1. How can I get an audio conference service for my business?

Call 76003555 to fix an appoint with our sales team who will come and explain the service and also help you get your login details

2. Who can I invite to join the bmobile conference call?

You can invite anyone, from anywhere to join the conference call. Doesn’t matter which country belong to or which service they use. They can dial from landlines or mobile phones to join the conference call service.

3. How much does it cost to get the service?

Let us come and meet you to explain in detail the cost structure. 

4. How will I save money if I use bmobile conferencing service?

Until now, everytime you were invited to join a conference call or if you initiated the call yourself, you had to join the call by dialling an international number, which is expensive. You can join a bmobile conference call by dialing a local number and hence save money. Apart from you, even the other people who you invite to join the call will dial a local number (see the list of countries where we have local numbers) hence saving them money as well.

5. When should I use bmobile Conferencing?

You can use bmobile conferencing anytime you are hosting smaller meetings that do not require a reservation or an operator to conduct a call.

6. How do I schedule a bmobile conference call?

No reservations are required with bmobile. Just inform your participants of the time, day and dial-in information.

7. What features are available with bmobile?

bmobile offers a variety of features to enhance your call including toll-free dial-in for international participants and operator assistance.

8. Can I still request operator assistance during my call?

At any time during your call, you can request an operator simply by pressing *0 on your phone keypad.

9. How many participants can I have on a bmobile Call?

You can have up to 150 participants on a bmobile conferencing call.

10. How do I start a bmobile conference call?

To start a call:

  1. Give your participants the date and time of your conference call, your dial-in number, conference code, security passcode, if this option is enabled.
  2. At the specified time, dial your bmobile dial-in number.
  3. When prompted, enter your conference code followed by #.
  4. When prompted, press * to identify yourself as the leader, then enter your leader PIN followed by #.
  5. Press 1 to begin your conference or press 2 to change your default conference options.

If the security passcode option is enabled you will be prompted to enter the passcode at this time.

11. How do participants join my bmobile call?

For participants to join your call, instruct them to:

  1. At the specified time, dial your bmobile dial-in number.
  2. When prompted, enter your conference code followed by #.

12. What happens when I can’t remember my leader pin when I am initiating a conference call?

After entering the incorrect PIN three times, you will hear the following message, ‘I’m sorry, but your entry is not valid. Please hang up and try connecting to the conference again. Goodbye.’ In order to receive your leader PIN, please contact customer service and provide your conference code, owner number, first name, last name and address.

13. What happens when either I or a participant enters the wrong conference code when joining a bmobile call?

After entering the incorrect conference code three times, you will be disconnected. Please confirm your conference code and try to join your conference again.

14. What are my phone keypad commands?

*0

Operator assistance – conference

00

Operator assistance – individual

*1

Dial-out to a participant – leader only

3

Change entry/exit method (recorded names, tones, silence) – leader only

*4

Private roll call

*5/#5

Mute/unmute all lines except leader’s – leader only

*6/#6

Mute/unmute your own line

*7/#7

Lock/unlock conference (including operator) – leader only

*8

Allow/disallow conference continuation – leader only

*9

Start/join sub-conferencing

11

Third-party conference start – bypass hold music to start call as leader                      

*44

Quality Case Maker – leader only

*51 / #51

Lecture mode on/off – leader only

*60 / *61

Music on hold off/on

#64

Return to leader account menu

#99

Disconnect all lines except leader’s – leader only

*#

Private participant count

**

List available keypad commands

NOTE: All of the above commands may not be enabled on your account.

15. Will group mute continue to work for participants who join my call after I execute the command?

Yes, participants that join the conference after you complete the Group Mute command will be muted.

16. What is the purpose of my owner number?

Owner numbers are assigned to each user and are your unique identifier. When you are setting up a conference with an operator or requesting edits to your account settings, your owner number is used to identify your account.

17. How do I access or change my conference code?

To access or change your conference code:

  1. Go to www.bmobile.com.pg/tcconline  
  2. Enter your username and password (if you have not established an online account, please create that first)
  3. Click View Product Details from the Quick Links section on the right-hand side
  4. Select the drop-down arrow for bmobile
  5. Access and change your conference code

18. How do I access or change my leader pin?

To access or change your leader PIN:

  1. Go to www.bmobile.com.pg/tcconline  
  2. Enter your username and password (if you have no established an online account, please create that first)
  3. Click View Product Details from the Quick Links section on the right-hand side
  4. Select the drop-down arrow for Bmobile
  5. Access and change your leader PIN

19. Where can I access my International toll-free service (ITFS) dial-in numbers and my international local dial-in numbers?

To access your International Toll-Free Service (ITFS) and International Local dial-in numbers:

  1. Go to www.bmobile.com.pg/tcconline  
  2. Enter your username and password (if you have no established an online account, please create that first)
  3. Click Manage Your Account
  4. Click View/Edit Owner Information
  5. Click View Product Details
  6. Click View All Reservationless-Plus Numbers

20. Where can I access my bmobile account online?

You can access your bmobile account online at www.bmobile.com.pg\tcconline. Once you are logged in, you have the ability to schedule and start meetings, present slides and archive your conference call on the web.

21. Which are the countries which have a local dial in number?

Country

Argentina | Australia | Austria

Bahamas | Bahrain | Barbados | Belarus | Belgium | Bermuda | Bolivia | Brazil | Bulgaria

Canada | Chile | China | Colombia | Costa Rica | Croatia | Cyprus | Czech Republic

Denmark | Dominican Republic

Ecuador | El Salvador | Estonia

Finland | France

Germany | Greece | Guam | Guyana

Hong Kong | Hungary

Iceland | India | Indonesia | Ireland | Israel | Italy

Jamaica | Japan

Kazakhstan

Latvia | Lithuania | Luxembourg

Macau | Malaysia | Malta | Mexico | Monaco

Netherlands | New Zealand | Norway

Panama | Papua New Guinea | Paraguay | Peru | Philippines | Poland | Portugal | Puerto Rico

Romania | Russia

Saudi Arabia | Singapore | Slovak Republic

Slovenia | South Africa | South Korea | Spain | St Kitts/Nevis | Sweden | Switzerland

Taiwan | Thailand | Trinidad & Tobago | Turks & Caicos Islands | Turkey

Ukraine | United Arab Emirates | United Kingdom | United States | US Virgin Islands | Uruguay

Venezuela | Vietnam

22. Who can I contact for more information on this offer and other products and services provideTelikom?

For any additional questions or inquiries please feel free to contact our customer support team at:

  • 1555 (7600 3555 for other network users) for free.
  • Send a Facebook private message: Visit https://www.facebook.com/Bmobile4GLTE or https://www.facebook.com/Telikomltd.
  • Email Mobile Support: Reach out to Mobile_Support@telikom.com.pg for further assistance and information.