Home Entertainment Packages
The Home Entertainment Package is designed to provide attractive Home Broadband plans which
consists of TV, fixed voice, data for best value to fixed broadband customers nationwide on both
Postpaid and Prepaid services.
1. What is included in the Home Entertainment Packages?
The Home Entertainment Packages include fixed internet, fixed voice, and TV plans, all valid for 30 days.
Additionally, there is an installation fee of K200 for the modem and Telikom TV Set-Top Box.
2. Does the revised Home Entertainment Package include mobile services?
No, the revised Home Entertainment Package does not include mobile services. Customers will need to
pay separately for mobile plans.
3. Can business or SME customers sign up for the Home Entertainment Package?
No, the Home Entertainment Package is limited to residential customers only. Business and SME
customers should refer to our standard postpaid internet plans for capped and uncapped options.
4. What do customers need to get the Home Entertainment Package?
Customers will need a fixed broadband connection (ADSL or GPON) and a Telikom TV Set-Top Box (STB)
to get the Home Entertainment Package. Customers without Telikom Broadband (ADSL/GPON) and
Telikom TV will need to pay a one-time K200 installation fee.
5. Where does the K200 installation fee apply?
The K200 installation fee only applies to customers without Telikom Broadband (ADSL/GPON) and
Telikom TV. It covers the cost of the ADSL2+/GPON modem and Telikom TV Set-Top Box.
6. Is the Home Entertainment Package available on Fixed Wireless Broadband (FWB)?
No, the Home Entertainment Package is only available on Fixed Broadband Copper (ADSL) and Fiber
(GPON).
7. Where can customers subscribe to the Home Entertainment Package?
The Home Entertainment Package can only be subscribed to at Telikom Retail Shops through over-thecounter purchases for prepaid payment.
8.Is the Home Entertainment Package available on Self-Care?
No, the Home Entertainment Package is not available for subscription through the Self-Care portal.
Customers must visit Telikom Retail Shops forover-the-counter purchases and payments.
9. Who can I contact for more information on this offer and other products and services provideTelikom?
For any additional questions or inquiries please feel free to contact our customer support team at:
- 1555 (7600 3555 for other network users) for free.
- Send a Facebook private message: Visit https://www.facebook.com/Bmobile4GLTE or https://www.facebook.com/Telikomltd.
- Email Mobile Support: Reach out to Mobile_Support@telikom.com.pg for further assistance and information.
