Top Up
What is a Top Up?
Top up is when a subscriber recharges their phone credits by purchasing a bmobile TopKad , purchasing credits via bmobile Electronic Voucher Distribution System(EVD), via an ATM machine, credit or debit card or internet banking
Methods of top up
bmobile offers 5 ways of top up:
- bmobile TopKad- card which comes sealed in a plastic (K3,K5,K7,K10, K20, K50 and K100)
- bmobile EVD- a system whereby upon payment, credits are transferred to your phone electronically. This can be done from a bmobile phone to your phone, from a bmobile EVD desktop phone to your mobile phone or from a Payecom POS terminal to your phone
- ATM Top up – using a bank card to purchase phone credits at an ATM
- Credit or Debit Card through selfcare portal
- Internet Banking through selfcare portal
How to top using the bmobile Topkad
- Purchase any available bmobile topkad (K3,K5,K7,K10, K20, K50 and K100).
- Scratch the silver panel on back to reveal voucher number.
- Dial *121*voucher number#
- A confirmation SMS will appear on screen.
- "You have successfully recharged (amount). Your balance is (amount) & valid until (expiry date)".
- If in error. An SMS from will be sent from 120 (Customer Service) saying;
- "The card you entered is expired".
How to Top-up via an ATM
ATM Top up services are available from ANZ and BSP ATM’s only
How to Top up at ANZ
- Insert bank card
- Select 'Mobile Top Up'
- Select bmobile
- Select amount for top up – K5, K10, K20, K50 or K100
- Collect receipt containing voucher number
- Top up mobile phone- Press *121*voucher number # and send
How do I confirm my phone credit top up?
- Simply dial *120#
- An SMS confirming your balance will appear.
- "Your account balance is (amount) . Your account will expire after (expiry date) ".
What are the Top Up expiry on the respective methods of Top Up?
Each method of Top Up has a validity period . The validity period starts from the date of recharge.
| TopKad | Validity Period | PayEComm - Expiry | ATM BSP - Expiry | ATM ANZ - Expiry |
| K3 | 14 Days | N/A | N/A | N/A |
| K5 | 30 Days | 30 Days | 30 Days | 30 Days |
| K7 | 14 Days | N/A | N/A | N/A |
| K10 | 30 Days | 30 Days | 30 Days | 30 Days |
| K20 | 90 Days | 90 Days | 90 Days | 90 Days |
| K50 | 90 Days | 90 Days | 90 Days | 90 Days |
| K100 | 120 Days | 120 Days | 120 Days | 120 Days |
How to Top up at BSP
- Please insert bank card.
- Select your preferred language either English or Pidgin. For this case English is selected Enter your PIN number and 'Press if Correct'.
- Select transaction for Phone top-ups and Press the Button.
- Select a Top-up provider as bmobile .
- Select bmobile top-up
- Select a bmobile top-up amount e.g. K5 top-up
- Select the account to withdraw from (Cheque, Savings or Archiever)
- Screen display "Your transaction is being processed"
- After transaction completed, a screen displayed " if you would like to perform another transaction " . Press if NO to ignore to perform another transaction.
- Finally, a screen is displayed to take your card. "Thank you for banking with Bank South Pacific. Please take your card" .
